Refund policy

We have a 24-hour return policy, which means you have 24 hours after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

How to Request a Return

To start a return, please contact us at ayanmalik92123@gmail.com within 24 hours of receiving your order.

Please include your order number, reason for the return, and clear photos or videos of the product if applicable.

Returns sent without contacting us and receiving approval first may not be accepted.

Return Address

If your return is approved, we will provide instructions for sending the item back.

Return Address:
House No. 6A, Street No. 42, Sector G-6/1-2, Islamabad, Pakistan

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your item is defective, damaged, or you received the wrong item, contact us within 24 hours of delivery so we can review the issue and provide an appropriate solution.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used, worn, washed, or damaged items

  • Items without original tags or packaging

  • Personalized or customized products

  • Sale or clearance items

  • Gift cards

  • Products that cannot be returned for hygiene or safety reasons

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like to exchange an item, please contact us within 24 hours of receiving your order. Exchanges are subject to product availability and approval.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed through the applicable payment method. Please allow up to 10 business days for the refund to be processed, depending on your payment provider or bank.

Contact Us

For any questions regarding returns or refunds, please contact us at:

Email: ayanmalik92123@gmail.com